Support
Center

Comprehensive support for your Retagly ESL solutions. From documentation to hands-on training, we're here to ensure your success.

Documentation

Complete guides & manuals

API Docs

Interactive API documentation

Technical Support

24/7 expert assistance

Warranty

Coverage depends on your package

Documentation

Everything you need to know about your Retagly ESL system

Installation Guide

Step-by-step installation instructions for all ESL hardware

User Manual

Complete user guide for daily operations and maintenance

API Documentation

Interactive sandbox for POS integrations

Try Live Demo

Developer Portal

Manage API keys, test endpoints, and monitor your integration

Open Portal

Video Tutorials

Visual guides for setup and configuration

FAQ

Frequently asked questions and answers

Browse FAQ

API Documentation

Integrate Retagly ESL with your POS system using our powerful REST API

API Documentation

Endpoint Reference
Complete guide to all available API routes and parameters
Code Examples
Ready-to-use snippets in cURL, JavaScript, Python & PHP
Error Handling
Detailed error codes and troubleshooting guidance
View API Docs

Interactive Sandbox

Live Testing Environment
Make real API calls and see ESL updates instantly
Developer Portal
Manage your API keys, view usage, and monitor requests
ESL Preview
Visual feedback showing how your data appears on displays
Try the Sandbox

Technical Support

24/7 expert support from our dedicated technical team

Phone Support

Direct line to technical experts

(877) 645-9777
24/7 Available

Email Support

Detailed technical assistance

info@retagly.com
Response within 2 hours

Remote Support

Secure remote system access

Instant Connection
Available during business hours

Support Response Times

15 min
Critical Issues
System down/outage
2 hours
High Priority
Major functionality affected
4 hours
Medium Priority
Minor functionality issues
24 hours
Low Priority
General inquiries

Warranty Coverage

Comprehensive warranty protection based on your selected package

What's Covered

Hardware Defects
Manufacturing defects and component failures
Free Replacement
No-cost replacement of defective units
Software Updates
Free firmware and software updates
On-Site Service
On-site repair service available

Warranty Terms

Hardware Warranty
Coverage duration depends on your selected package - complete protection for all ESL displays and communication hardware
3-Year Software Support
Free software updates, bug fixes, and feature enhancements
Lifetime Technical Support
Ongoing technical assistance for the life of your system
Register Your Warranty

Ready to Transform Your Retail Operations?

Join hundreds of retailers worldwide who have revolutionized their operations with Retagly's Electronic Shelf Label solutions. Get your free consultation today and discover how much you can save.

Email Us

info@retagly.com

Call Us

(877) 645-9777

Global Reach

Serving retailers worldwide

Get Free Consultation
Calculate Your ROI

Fast Response Guarantee: We respond to all inquiries within 2 hours during business days