Privacy Policy
Your privacy is fundamental to our business. Learn how we protect and handle your information.
Our Privacy Commitment
At Retagly, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Electronic Shelf Label (ESL) solutions and related services.
1. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Contact us for information about our services
- Request a demonstration or consultation
- Create an account for our services
- Subscribe to our newsletter or updates
- Participate in surveys or feedback
Business Information
For our ESL services, we may collect business-related information including:
- Store location and layout information
- Product catalog data (non-sensitive)
- System usage statistics
- Technical support logs
Our ESL systems are designed for local data processing. Sensitive pricing and inventory data remains on your premises and is never transmitted to our servers.
2. How We Use Your Information
Service Delivery
- • Provide ESL system installation
- • Deliver technical support
- • Process service requests
- • Maintain system functionality
Communication
- • Respond to inquiries
- • Send service updates
- • Provide technical notifications
- • Share relevant industry insights
3. Information Sharing and Disclosure
- • Sell your personal information
- • Share data with competitors
- • Use your data for advertising
- • Access your pricing information
We may share information only in the following limited circumstances:
- Service Providers: Trusted partners who assist in service delivery
- Legal Requirements: When required by law or legal process
- Business Transfer: In connection with a merger or acquisition
- Consent: When you explicitly authorize sharing
4. Data Security
We implement industry-leading security measures to protect your information:
Encryption
AES-256 encryption for data at rest and in transit
Access Control
Multi-factor authentication and role-based access
Local Processing
Sensitive data stays on your premises
5. Your Rights
Under applicable privacy laws (including GDPR and CCPA), you have the right to:
Access & Control
- Access your personal information
- Update or correct your data
- Request data deletion
- Data portability
Preferences
- Opt out of marketing communications
- Restrict data processing
- Object to certain uses
- Withdraw consent
To exercise your rights: Contact us at privacy@retagly.com or (205) RETAGLY. We will respond to your request within 30 days.
6. Compliance
Retagly complies with major privacy regulations:
7. Contact Information
For questions about this Privacy Policy or our privacy practices, contact us:
General Privacy Inquiries
Mailing Address
North Hollywood, CA 91602
United States
Privacy-First Technology
Our ESL systems are designed with privacy by default. Your sensitive business data never leaves your store, ensuring complete control and compliance with privacy regulations.